STAR WARS™: The Old Republic™ - Subscriptions system requirements
Minimum:
- OS: Windows 7 or later
- Processor: AMD Athlon 64 X2 Dual-Core 4000+ or better/Intel Core 2 Duo 2.0GHz or better
- Memory: 3 GB RAM
- Graphics: Intel HD 3000 or better/AMD Radeon HD 7450/Nvidia GeForce 610
- Network: Broadband Internet connection
Recommended:
Recommended requirements are not yet specified.
Subscribed twice, didn't have any problem and didn't have to do anything (but pay, obviously). You can listen about people complaining about it not working but don't think that it doesn't work just because the overall evaluation here is negative.
Some may have not linked their swtor and their steam accounts, others may truly have a problem that needs to be resolved, but at least in my case I'm safe (good luck to others).
it's impossible to turn off you subscription.... can't find it anywhere on steam, can't do it on the SWTOR website....
This is an absolute scam, turning off subscription should be as easy as turning it on.
So I paid for the subscriptions and I log in and it still says that I am a preferred player click to become a subscriber. any suggestions how to fix this? I appreciate it.
I've made the mistake, I subscribed through steam and not the actually Swtor website, and now I am jumping through hoops to get it connected. Just subscribe through swtor.com and not steam.
NEVER and I mean NEEEEVEEEERRRRR buy a Subscription of this game on Steam, because no matter what you do It will not reflect on you're account, it'd be best to just buy it on the official site.
Lmao , im buyin a sub plan for 3 months straight and everythin workin hella fine . before u buy a sub , make sure ur swtor acc is linked to ur actual steam acc from where u doin a sub purchase tho
I made sure my EA account was bound to my steam account and it still didn't work >< Ok so I logged into the game from the subscription page and then it worked. So log in from the subscription store page and then it activates.
I subscribed over 6 hours ago, have logged out and back in multiple times, and rebooted my machine, and it is still not showing that I have a subscription to the game.
Steam needs to get a hold of EA and FIX this.... you have to be on the phone with them and send screenshots of proof.... this is just a game
Canceled on the website, or so I thought... Steam added time anyway. It is not very transparent on how to manage these subscriptions, and as some know, transparency if directly tied to honesty. The money is not a big deal, though in my life there have been times for myself and people I know that an unexpected charge like this could really hurt.
To Cancel:
Steam -> Settings -> Account -> View Account Details -> Manage Subscriptions (x) where x = the number of subscriptions you currently have.
didn't read reviews at all, first time doing so. Am having same issues as everyone else. I've went ahead and took pictures of everything. How long does it take them to fix said problem once you give the proof? We talking instantly or does it take them a few days to respond.
Valve and EA are well aware that many can pay for it but wont receive sub as EA system randomly locks accounts if you play game over steam and not origin platform so its obvious fraud scheme made by both of them. Considering its US owned platforms its not even strange or surprising any more.
spend 60$ on this game years ago just for it to go free to play a day later and effectively take my money then ask me to spend more to sub. a bud just talked me into playing it now and getting a sub so i did. now thats 75$ wasted beacuse the subs dont work. and once again i cant get my money back. dont play this game. its day light robbery.
it's work BUT you must be sure to link your steam account to your EA account! (ea account must be active /reactived), NOT to your swtor account, he will be linked the moment you log in the game, but the one that count it's the EA one.
Never got it. Emailed the customer service email and apparently it's just there to tell state you need to call and wait on hold. It's fine. 15 lost, but not playing anymore.
Even though my steam account is linked to my SWTOR account it didn't update me to subscriber.
So much easier just to do the old way.
Also incredibly hard to get the support needed to fix this.
Don't buy it here.
I honestly dont get the negative reviews. Subscribed through steam got email and clicked play now, said im subscribed in game! Lol
Yeah, I got scammed just like everybody else. That will teach me to rush through a purchase without looking at reviews.
Suffice to say, do not buy. You might as well burn the money. Surprised they haven't had a class action lawsuit for mass fraud with the sheer amount of people they must have scammed over the past few years.
They know full well most people won't wait days or weeks for their incompetent support team to fix the issue and will just pay again through their website, which will have led to thousands of people paying twice. This behaviour really is bordering on criminal.
Nope. I bought the subscription time and STILL nothing. This is a WASTE OF YOUR MONEY. Tried contacting Steam, they told me to contact EA. Contacted EA, they told me to contact Steam. Very disappointed.
Purchased the subscription through Steam 7 business days ago, still has not been updated in-game. Steam does not offer support for this issue, nor a refund, and EA only offers support by phone during normal business hours, so this problem is probably not going to get resolved and no refund can be had. The one time I was able to get EA support on the phone they promptly said it is a Steam problem and hung up, and Steam continues to pass off the problem as an EA issue.
If you want subscription time, purchase a time card or purchase directly from EA. I highly recommend just not purchasing subscription time, and go to a better game instead.
Personally, apart from a slight delay in updating my account status, I had no problem with subscribing (or buying Cartel Coins) through Steam.
don't buy subscription on steam, it doesn't work, at best you gonna loose just your money, at worst, fighting with EA support
after they ask you to give them proof of the purchase, your steam details, they will request you to call one of their customer help numbers which are all foreign, unless you live in france,germany and such countries, it shouldnt be a big problem, for everybody else, big nono, dont risk, dont buy
trash to offer subs that just dont work through steam, you have to contact ea support, and they only allow it during business hours, and send them screenshots of everything. I only tried to sub because i couldnt on my swtor page because i had to contact ea about purchases and they hung up after they answered .
For real. This does not work. It is day 2 (Oct 8th 2022) since I bought this and it still hasnt come through. Ive had to contact EA and have been fighting for this subscription to just be a thing. Don't buy through steam. Game cards are more reliable. PS EA is the worst for Customer Service. Don't put yourself through that.
bought the sub no problems off steam dont know what ppl r complaining about love this game and all its content def woreth the onetime sub for it
Game hard crashed my high end PC and created graphical issues in Windows. Immediately uninstalled when I recovered from the crash. Can not get a refund on a newly purchased and unused subscription.
Steam just took my money no problem even already shows in my bank account that they took the subscription money but no matter how many times I log into the game it acts like I never paid for the sub. Tried cancelling through steam and paying for one directly with SWTOR...won't take my card. So I cancelled the recurring fee on steam, and since I can't sub through the actual game either I'm just done. Steam suckered me out of 14.99 after reading the horror everyone else went through I'm not even doing it. THIS IS A SCAM! THEY REALLY SHOULD FIX THIS. NEVER BUY THE SUB THROUGH STEAM...and IF they won't take your money at SWTOR either for whatever reason just abort mission. Plenty of other MMOs that don't make it this hard for you to pay them ...this is laughable XD
Doesn't work! This is so stupid, on how steam gladly took my money, but on the game it says I do not have a sub! Waste of money and they should really get with swtor and fix this.
purely a pay to win game, there are no benefits to playing as a "free to play" gamer. the economy is sooo broken that they don't want to fix it because their in game currency called Cartel Coins go up in value and break the economy with the Black Market Credit sales. basically garbage everything except story.
Never was applied to my account
I am another one who the subscription doesn't work for..
Ensure you don't have a locked EA account or the subscription will not go through.. if you run into issues contact SWTOR phone support and they will ask you to email them some screenshots of the transaction and your steam account..
it wont let me cancel the damn thing. i deleted the game and im still stuck cause yall didnt put a unsubcribe tab on anything
Whats wrong white this game buy Subscriptions and in game say that you dont have it. am i onely one who has this sort of problem.
I purchased a one month sub 2 times with steam and both wouldn't work. big waste of money
I bought 90 day subscription thru Steam...............BUT .SWTOR is still preferred!
Don't do it!!!! It doesn't work!
I am still preferred in SWTOR ...NOT SUBSCRIBED AND I CAN GET NO HELP FROM EITHER STEAM OR STARWARS
Maybe I should have bought it through SWTOR directly
It's Cheaper, Better and way more Accessible.
You just have to be Smarter/More Logical to buy it.
REMINDER: Link your SWTOR Account to your Steam Account before buying a Subscription or Cartel Coins(Double Check SWTOR.com Accounts Page). You double log in this should be the case with anything like this on Steam.
Just Willy Nilly buying before all this you just send your money to nowhere... And its Hilarious.
Cannot get a refund on this item I hardly played and auto charged me. Horseshit game and model. Waste of money.
i would say don't bother buying the subscription myself spent like an hour or two hunting through the internet to find out why its not working though steam did everything to try and get it working got nothing and cant even get my money back for something i didnt get in the first place just going to clock it up to an EA scam and say my 30$ were stolen with no way to get it back i mean it is sad that this day in age you would think when you buy something you should get something
It worked perfectly fine. I had my steam and swtor account linked.
It is as many have written before.
DO NOT BUY THE SUBSCRIPTION ON STEAM!!!!
It has many advantages to subscribe in SWTOR but do it on the official website.
Do the following if you bought it here and its not shown in your account after one day:
1. Cancel the subscription in Stea. This will not delete or refund it but makes it not reoccuring and it will not get billed again.
Go to your Account - Account Profile - Manage Subscription and cancel it.
2. Go to this website -> https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purch…
3. Follow the instructions and be patience for a few days ( took 2 working days for me). Take the screenshot - email from your registered email - done
4. Your subscription status will be updated ingame.
Even though it was a really easy process to call SWTOR Customer Support and get my subscription activated. Theres no reason they should be selling stuff that doesnt work. Buy from the website directly and avoid this.
I was able to purchase the subscription directly from swtor.com after setting up the security key thing. it would not let me do so before i set up the security key
EA is totally useless, "all our agents are unavailable at this time"
i didn't have to deal with EA at all this way. Not sure what the issue is but they should really fix this. it didn't work twice for me
seriously though, set up the security key. you get free cartel coins every month.
just wanted to post my experience.
Do not buy this, unless you wanna deal with their BS as you're not going to recieve it through steam!
Paid for this and still says im not subscribed, email steam and nothing.
emailed SWTOR and they told me to contact steam as i paid for it through there.
steam says to contact SWTOR lol what a joke this is.
Just subscribed today, Had no problems.
If you want to avoid any problems, do the following :
1. Visit EA's website and make sure you login into it everywhile often
2. Go to swtor.com and login with your account, go on Steam Unlink tab, there you can check whether your steam account is linked with SWTOR account or not.
This is the most stupid fraud I've ever seen on Steam. Paid money, got no sub, cant even create a support ticket, seems only option is a f***ing phone call to UK, and after all - no refund!!!
I got no idea how this could be legal.
Purchased the subscription and after 4 days it is still not active in account and Steam shows on their site that the developer has to be notified and not them :( Love the game but warn people from buying sub through steam.
Bought SWTOR subscription via Steam. Of course it doesn't work (still free2play account) and Valve is not responsible for this issue...
Literally does not work, what is the point
purchased subscription of 30 days, been two days and still no word.
suggest go through ea to buy subscription, as steam doesnt know wtf its doing
Worst product ever produced by the goons at EA. Dont buy, dont waste your money on this crap. Their services dont work, sub wont go through but they will still bill you and effectively ignore any attempt to get moneys worth back.
Do you enjoy calling the UK to receive your subscription benefits? If you do, you're only 14 bucks away from that experience. Oh, and the "proof of purchase" you're asked to submit isn't proof of ownership. Just avoid the subscription entirely.
Subscriptions do not work. Either through Steam or through the game itself. How can you have content thats only acsessable through a subscription ie levels and game play and you have a broken syetm and refuse to fix it. Up to level 60 with different story play is fun but dont expect to go any farther
DOES NOT WORK!!!!! AND GOOD LUCK GETTING A REFUND. TOTALLY BENEATH A COMPANY LIKE STEAM TO LITERALLY STEAL FROM THEIR CUSTOMER BASE LIKE THIS. VERY DISAPPOINTED IN STEAM ON THIS ONE! $15 WON'T BREAK THE BANK, BUT THE PRINCIPAL OF SELLING A GARBAGE SUBSCRIPTION THAT DOES NOT WORK AND THEN SAYING SORRY NO REFUND???? HOW IS THAT NOT THEFT? FIX THIS SHIT STEAM.
It worked for me. Just restart your game and you're good.
I bought my subscription earlier today and my account has still not updated. I've reinstalled the launcher, signed in and out, and verified the integrity of the game files. The fact that this has been an ongoing issue, AND IT STILL DOES NOT WORK IS ABSOLUTELY UNACCEPTABLE. To make matters worse, steam does not allow refunds for, "downloadable content" but if the content literally does not work, a customer should be entitled to their money back. I will not stop calling tech support until i get my money back and will go as far as I need to. I should not have to jump through hoops just for my account to register I paid for a subscription. DO NOT BUY THIS.
subscriptions appear to be extremely buggy through steam, and its a known issue yet still hasn't been fixed. you can like submit a ticket and jump through a bunch of hoops with screenshots to get their support team to finally give you your sub, OR you could just not give them any money and enjoy what you want
The same shit from EA as always. Bought this from steam and they won´t honor it...and their shit customer service only takes phonecalls, no e-mail, no livechat or any option but to spend more money on an international phonecall. DO NOT BUY THIS!
Works for me, within a few seconds. Just turn off the game when you buy it, wait for the Steam confirmation email, and you're set.
DO NOT BUY SUB VIA STEAM.
I Bought this sub and it did not work. I have sent e-mail as suggested here: https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purch…
EA support replied that due to "protection" of my account they won't be able to help me via e-mail and requested me to call UK or Germany support.
DO NOT BUY SUB VIA STEAM as EA procedures are absolute shit and EA help desk won't be able to help at all.
It worked. First launch was - you are not subcriber, but I restarted pc, launch again and its ok now.
SWTOR by itself is an amazing game. But whatever you do, DON'T subscribe through steam. They will refuse a refund and your steam account can't be linked to any in-game account. Go to the actual website and subscribe directly if you plan on doing so..
First time on steam that I want a refund
I am three days into my subscription and it is still not resolved. EA makes you jump through hoops. Steam just tells you to contact EA. There is no reason this should even be a thing. They had better be comping me the 3 days (so far) that i paid for.
Got the subscription due to how much the game limits you if you don't. Took about 5 min after purchase for it to show up so not as bad as some have posted on here.
Overall rate the subscription as a must have or you will have lots of limits:
- less storage
- less of all currencies due to only being able to have 1 instead of 3 proficiencies
- less daily/weekly log in rewards
- unable to wear any armor over green tier (purple or yellow) (THIS IS A MASSIVE LIMIT)
- more limited travel location
- less character you can make (4 vs 26)
- less exp gain in all areas
- only 2 items can be placed on market at a time
- can not equip skins on pet or remove helmet
The game is a lot cleaner and crisper than last I played. Really enjoying coming back.
Paid for subscription and didn't get it. I shouldn't have to email support or whatever. They took my money, why is my subscription not appearing in the game?
sub didnt work, have to go through the trouble to fix it.
Terrible EA fix your stuff. I bought this and never got the access.
Same issue as everyone else here. Waited, sign out/sign in, nothing. E-mail swtor support, only reason bought through Steam because their official site constantly had issues (An error has occurred while trying to process your request. Please, try again later. {0}
Love the game but DO NOT subscribe from steam . i subscribed for 30 days and in game i am still as free to play . contacted the support but still nothing .
I saw some people stating it should work when everything is linked.
So I figured I would test it out for science, I checked if everything was linked (it was), and the game still doesn't recognize me as a subscribed player.
This is after 1 day of being 'subbed'.
Don't get this if you want to sub, you'll just end up contacting support either way.
(I tested to buy Cartel Coins firstly, which did work, so that was very strange, but one of the things that gave me hope that this would work)
Subscription never registered at EA.
DO NOT BUY THROUGH STEAM.
Just like everyone else it seems.. Paid for a subscription, says its updated the game and I have no subscription on the account. Still says i'm free to play. Terrible service. Having the pass the buck between the two. Paid through steam so contact them. Steam saying contact them. Total joke
As mentioned, can't get the subscription to show up in game. Researched problem, found a few different solutions but they were all wrong (i.e. instructions didn't do what they said they would do). Too much trouble. I'd recommend just going to the SWTOR website to subscribe.
Had no problem with this ever.
subscription does not work through steam for me how do i unsubscribe through steam
it's been 3 days since purchase and I still haven't received my subscription lol
TOO ALL THE IDIOTS GIVING NEGATIVE REVIEWS!
Close and re-open the game, you total total idiots. If it didnt work it wouldnt be on steam
This does not work and is a scam that they will not refund. Do not suggest anyone subscribe through steam.
DOES NOT WORK and no technical support from steam to help... USELESS
Should have read the reviews, if you want the subscription buy it through the game itself it will not link with steam.
I have purchased again and will be looking for a refund although unlikely.
Don't sub here, thought it might work tried it and no it did not. If you cant make it work get this off the marketplace.
Didn't get the sub and no CC, Steam blames EA who doeesn´t answer their phones...
Purchased content doesn't work. Says it's in my library when I log into the game it still is asking for me to subscribe. I've flagged and reported this as well. Apparently a lot of people are having this same issue.
Bought on August 1st, still not applied to my swtor account, since sent several emails to support, no reply or help
isnt working i want refund!!!
This is a message from 8/10 2022. I link my steam account in the official website and subscribe this DLC.
IT WORKS!!!! BE SURE LINK YOUR STEAM ACCOUNT IN THE OFFICIAL WEBSITE!!!!!! IT WORKS!!!!!!!!!!!!
Subscriptions is already in your Steam library. in game it says i need to subscribe
Steam does not actually provide you with the member subscription. they charge you, then refuse to refund the money. and EA refuses to help since you bought through steam.
Apparently I'm the only person who subbed on steam and didn't have an issue. 11/10 would have a superiority complex again.
I recommend the game, but the sub process is terrible. Still waiting for them to fix my issue. Got my money for half a year and still says I am free to play. Not happy about that.
Same problem as others. Subscription via Steam isn't recognized.
doesnt work. just get it though their website
fucking scam i spent money and cant refund it. contacted EA support and they've done nothing to refund me or fix this.
Paid for a subscription only to not get it Humm... I didn't think it works that way. Contacted EA only for them to tell me they can't do anything for me. Contacted steam, still waiting to hear back from them. Just an FYI, If this product doesn't work you should remove it from purchase on store. Please avoid with all cost, you will be out money and companies don't care.
Don't let the negative reviews fool you young Jedi/Sith, for it works. For me at least lmao.
Now what did I do, what sorcery I did to receive the product here in steam at such negative reviews?
I linked my steam account and completed every sort of necessary things in my SWTOR account. That's it...
Now I know its ok to be skeptical I must say tho this is a high risk high reward type of thing you either get eternal happiness because even being a preferred player unlocks every single story and have benefits than a f2p player or just lose your money entirely.
If you bought this and haven't received it. In my experience it took couple of minutes to actually work, I actually composed my email and sent it to [email protected] and Provided the necessary screenshots which you can search in the internet provided by an EA support moderator by the name of proxos666 if you still haven't received it for quite a while. I suggest emailing [email protected]. and provide the 3 necessary screenshots
Hopefully this review works, and hopefully you actually get it, if you don't want to risk it you can still get subscription in their actual website in SWTOR Although I have no experience there hopefully both ways works with you.
Happy Gaming as always.
Do not for the life of you buy this sub through steam. It does not apply to your account. They do not give a refund. AND after this none of my steam games will load. So that's cool...
Looked at the overwhelmingly negative reviews and got scared, but decided to buy it anyways to see what happens. I got the subscription just perfectly fine. Don't be scared of the reviews and just check if your steam account is linked to your swtor account. You can do this by going to swtor.com and login to your account, then go to steam unlink to see if your account is linked to Steam. If you're not so sure about it then don't do it, unless steam is your only form of payment for the subscription. If it helps, I payed mine on the steam website and not the app.
Stay safe.
its not working way its not working pepole
Everything works perfectly fine. Just link your steam account to Swtor's.
Don't ever buy this it's nearly impossible to cancel!!!!!!!
i was a subscriber and for no apparant reason i suddenly was not and even when i tried to resub it didnt work and now i am a preferd unwillingly, what can i do to fix this?
Do not subscribe via steam didnt add my time had to call support and its annoying still trying to figure out how to unsubcribe.
DO NOT BUY YOUR SUB ON STEAM!!!
Does not work. Purchased 30 days subscription 3 days ago, still showing as free-to-play.
If yall could apply my sub to my game.. that would be great.
Bought this something like....3 months ago? Still waiting for it to show up on my account. I would *really* appreciate it if someone at EA/Steam could fix this.
having trouble getting my subscription to show up.
Doesnt work if you buy it before linking accounts to SWTOR. Steam won't give you a refund as this is a consumable.
Awful service what a joke how is this still am issue for people 2 years down the line, this should tell you all you need to know about EA stay well away
Honestly how do you have an issue where someone subs through steam for so long and it still is not fixed. This is your bread and butter to get someones money and yet its still messed up. LOTS OF MONEY LOST HERE. DO NOT SUB THROUGH STEAM!
I am really surpriced by the amount of negative reviews the subscription has. At first I was skeptic about subscribing from steam because I saw all of the negative reviews but I also watched some youtube videos saying the same, however I told myself that I would buy it from steam and if I get it I got if I dont get it then its okay its just 12$. I understand that 12$ for someone maybe alot of money. Before my purchase I made sure that I had made an ea account and made sure I had linked it to my steam account, and I have come to the conclusion that the problem is there! You need to have your ea account linked with your steam account(ea account the one you play the game on) and just link it to your steam account. If you dont have an ea account like me just make one and link it with your steam account. In conclusion I have to say that I am very happy with this purchase and it worked really well. :)
Subscribed through steam. big mistake, it doesnt work, two e-mails to the swtor support about one week ago and still no answer. steam basically takes your money and says complain elsewhere.
Nice rip-off.
I bought a subscription through Steam and the game did not recognize it. I am still waiting for a reply to my support ticket. Please take subscriptions off of Steam until you get this error resolved.
CAn't get the subscription to work, even tho I bought it. I did have an inactive EA account when I bought the subscription. I have now re-activated the account, but can't figure out how to get the subscription to apply.
This is the 3rd time I've subbed and yet when I go in game says I'm preferred, don't know rather to blame steam or EA but clearly both don't care as long as they're taking my money
Don't purchase the subscription from steam. I should have read the other comments before I bought a useless 30 day subscription. Even if you have your SWTOR account linked to your Steam, the Subscription still won't work. Just go to the official website if you want to become a member and save your money.
Works for me. Make sure to link your SWTOR account on web with your steam first before sub, and then relog your steam after you purchase it. It took me less than 10 minutes to make subscriptions works.
I got the sub without any problems
SWTOR Helpdesk (855) 345-2186
They realize there is a disconnection. Wait time is minimal, they know the exact issue and how to solve it, they will walk you through it in 10 minutes.
It's a terrible launch having not QA'ed this process but there's a workaround.
May the force betray you!
Steam keeps this up even tho there are huge number of people that simply do not receive the game after paying for it.
At this point it just a scam
Edit:
From what i can tell the swtor team is used to this issue even tho it hasnt been fixed. So expect at least a good response from the support team.
just follow this guide:
https://www.reddit.com/r/swtor/comments/i7efwq/info_common_issues_and_s…
they may take sometime (few days) but your subscription will only start the moment the issue is fixed so you dont lose sub time.
All this doesnt really fix everything as there will be always people who wont reach support either because they dont know or people who will have to through great lengths to reach support since they havent gotten access to a guide like this.
It doesn't make sense that this is necessary to get access to content someone pays for and is provided 0 warning about these common issues
It's a rip off, plain and simple.
They shouldn't even consider anything else in the game until fixing this steam sub issue. There should be a warning before you buy this that there is a very good chance you will need to call EA customer service on the phone and provide them with screenshots of your steam purchase to activate your sub for you.
Non-refundable gamble that isn't guaranteed to actually give you game time.
Literal thievery. Fifteen bucks to do absolutely nothing. SWTOR support redirects you to steam support, steam support redirects you to SWTOR support. Website rejects my card, steam takes my card but doesn't give me my subscription status. I paid for a month's worth of subscription and got nothing for it. Don't make the same mistake. This is just EA picking your pocket. They've done this to me one too many times. I'm never buying another EA product for as long as I live. Don't pay stupid-tax like I did, just play free.
I always keep a subscription. It works just fine. I absolutely love this game.
ooooof didnt read reviews first, i got lucky
waste of time, don't buy it here.
Purchasing the subscription through Steam does not work. And just leaves you being out of pocket.
!!! DONT BUY !!!
I didn't bother with the comments section and just bought it, to play asap. Well... cost me 35€ for a 90 day subscription which i NEVER GOT!!
Steam says, nope no refund, support sites say go to ea, and ea doesn't bother cause, hey you bought it on steam!
I played it since release and stepped away for a year and well sure enough won'T come back again.
Do not purchase steam subscriptions. Purchase them from the offical swtor webpage. It's a hazzle going through steam.
DO NOT use. Ended up having to write off a month subscription as activation code never came through and Steam pass issue back to publisher. As others have said best subscribe directly with SWTOR not through Steam.
Bought sub and didn't get it, absolute shit of a product, Steam
DO NOT SUBSCRIBE THROUGH STEAM. Go to SWTOR direct. Too much of a farce to get this subscription to work and Steam will not help.
Love the game, great story. Yeah, no idea why I even bothered trying to sub through here. It didn't work but Ill just pretend I donated it cause game brings me joy.
Returned to the game after a few years out, decided to go for the sub at least for the month. Works perfectly so not sure why the bad press. If it helps, this is what I did.
1: I exited the game once I completed the subscription
2: Received a couple of emails within 2mins confirming the subscription, and the 500 credits
3: Rebooted the game
NOTE: it took a few mins for the game to load, but I have put this down as the game uploading new content due to the sub upgrade.
Reach out if you have any questions, happy to help.
The game does not recognize steam subscription. Waste of money
this is the worst option both the old republic and steam wont let you cancel the subscription and keep charging you know matter what you do the bastards just keep stealing from you
I tried after seeing one positive review where it actually worked. After trying Debit card and PayPal on the swtor site. I cannot sub to this game in any way. I'll try customer service next.
yeah this just Steam and EA stealing your money for something that doesnt work. I might as well say its gonna insert a spiked bat into your anus. fix your broken shit
As you surely are able to see by the reviews, this subscription has some problems activating in some cases.
I had the same issue and got help from the customer support hotline:
If you want to make sure this subscription works properly, YOU NEED TO LOG IN TO YOUR EA ACCOUNT (the one you used to create your SWTOR account (or the one you linked to it) not origin, just go to the website ea.com for example).
The account gets set to "inactive" after a few years (they're working on turning that off) but the payment over Steam is still being processed in the EA account.
tl,dr: Log in to your EA account (not origin) to make sure it is not deactivated as the payment is processed through that account before trying to buy a subscription through Steam
I paid for a renewing 30 day subscription. Check back into my account after not playing for a bit and see that my 9 million credits have been moved into escrow because I somehow am no longer a subscriber. A few days after this, I get a notification from my bank that my $14.99 purchase from Steam has been approved. This bs needs to be fixed
Update: Steam says my subscription will be valid until 5 July, but the game still lists me as a non-subscriber.
The subscription DIDN'T register IN GAME
had to contact the ea support to get it work. but then it failed again...
worst system of account-management i've come across. instead of having ONE account, you
need to have a SWTOR AND an EA account. these two are mysteriously connected by EA.
if your EA account is from the early 2010's (when the game started) it will probably not work properly at first.
tried everything...called support. they fixed it (account was "suspended" or something like that, something YOU
can't fix yourself - thats just poor...
after they fixed it, it worked - for TWO months. now in the third months my subscription via steam just doesnt work anymore...WHY WHY WHY WHY!!! fkn STEAM - whats wrong suddenly???
My subscription does not work. Money out of the window.
i bought the subscription and its still saying i need a subscription...
Same problem as most the other comments the subscription doesn't seem to register in the game
how do i cancel this? i bought it once to try and i just keep getting the run around on how to cancel
In a nutshell:
Doesn't work.
Die in a fire.
I'm tired of all this, so I wanted this to be short.
Dont buy game time or a subscription, neither of them actually apply to your swtor account, 40 euro wasted for nothing
I love buying a subscription that just doesnt work and is only a cash grab
Does not actually subscribe you
does not actually sub you and cant get a refund!!!
The subscription DOES work, but if it hasn't worked straight away you'll need to contact SW:TOR's customer service. It turns out all I had to do was reactivate my EA account, then they did the rest behind the scenes. If you're having trouble, just give them a call.
Resolved the issue with the subscription on Steam. What I did was sent [email protected] a screenshot of the bill for the subscription. I then called up SWTOR support hotline in USA and the gentleman on the phone was very helpful.
I would suggest saving a screenshot of your Steam Account Details page so they can see your username and Steam ID as well ,because I had to send one to him.
They were then able to manually add the subscription time. He said they are looking at fixing this issue but unsure when that will happen. I then went and cancelled my 180 day recurring subscription on steam, so I don't need to face this problem again after 180 days.
In future, I would probably recommend making purchases directly from the SWTOR.com website.
DO NOT BUY SUBSCRIPTION THROUGH STEAM, DOES NOT WORK AND SWTOR DOES NOT HELP YOU SOLVE THE ISSUE IT IS WASTE OF YOUR MONEY STAY AWAY.
I bought the subscription and it does not load into the game. get it through the SWTOR site.
Did not work. I should have known better.
Made the mistake of subbing via Steam without reading reviews, it did not apply to my account and it's not possible to refund.
I have payed for 1 months subscription. But the product is not active when i login on my account that is connected to steam. very annoying. I have also tried restarting both the game and pc several times. but to no avail. If steam support sees this, I would very much like you to do something about this bug.
Yeah 2 months sub, and there goes my money to STEAM hole... Don't SUB trough steam
Did not work. I should have known better.
this is such bull shit do not i repeat do not buy a sub
I don't often write reviews, negative or otherwise, but feel compelled to on this occasion. This sub should not be sold on Steam, period. Paid for it two days ago and it still is not activated. When you take someone's money you need to deliver them a product otherwise it's verging on a scam. This should be pulled from the store until Bioware/EA/Steam do something about it.
I repeat DO NOT BUY THIS FROM STEAM. There are other ways to buy this sub that actually work.
They stole my money , and will not respond to any type of support, STEAM is stealing from their customers. They know this is an on going problem , Yet they still keep stealing peoples money . Then not refunding and just ignoring the problem. I have contacted BBB and reported this action. More people need to do the same. Steam and (EA) both are doing nothing about this. I will never purchase a game from steam.com i mean (steal.com) ever again. Their CS sucks ! They do not care they just want your money. Oh and Valve will not respond either. Its all a circle jerk! But in the end they get rich , we get Fucked!
I purchased a 30 day sub off steam a few days ago and it still has not been activated. Both Valve and EA are ignoring this issue and taking people's money without providing a product in return. I liked playing the game but this is very disapointing to see. Do NOT purchase a subscription off of steam.
The subscription service does not work via Steam
The issue seems to be with the EA account needed to play SWTOR. I rang SWTOR customer service in the end who reset the EA account. Sent them a screenshot x 2 with my Steam ID (17 digit number) and the purchase order itself, All good now but it should not be this way, a lot of people wont ring an outside country to sort. This should be be better organised by both Steam and EA. Shame on you for taking peoples money. Good luck all.
DO NOT SUB THROUGH STEAM!! IT DOESN'T WORK. AND THEY DON'T GIVE REFUNDS AND ARE 0 HELP. FUCK THIS PLATFORM.
RIP OFF! NO SUBSCRIPTION! DO NOT BUY
This will not work with the game, this is a terriable product and service and just a huge rip off
Pathetic ... you pay and get nothing but a rip off. Nothing still has been done at all. Pull product if you can't deliver!!!
On top of that no CUSTOMER service just a run around ... endless clicks to this or that just leading in circles to keep you occupied instead of FIXING THE FUKING PROBLEM
I had my doubts about buying it but here I am leaving a positive review...it actually worked and if you have the money i highly recommend buying it
it wont recognize that i purchased a subscription
It did not work. At all.
Get your shit straight Steam!
I try my luck
Didn't work
Dont try it either
since you can't have a refund
Was a bit of a pain but it does work after you contact SWTOR support to verify you details. make sure both have the the same email address and you should have issues. if you are coming back after awhile you will have to contact [email protected] as they disable your billing account to protect you
This worked fine with me, just make sure your accounts are properly linked on Steam and SWTOR and you will be alright. I bought this and it added time just fine.
Should have checked comments before i subbed thru steam.
I did not get my sub either and i am now waiting for support, just sub from the official website.
If you want to try your luck you can but if you want to increase your chance of not losing all your money, there is an option. Just buy the cheapest cartel coin pack. If it works there is a high chance of this subscription purchase will work. You need to close and reopen the game. Buy this from the steam if steam has the cheapest option among other places that you can buy like swotor's own site.
Does not work. Do not purchase through Steam.
if you sub via steam it takes your money and gives you nothing. GG EA.
I was very scared that this might not work, but I gave it a shot. I made sure my steam account was linked to my swtor account via swtor.com, then bought it and made sure the sub was visible in the website. opened the game and there ya go, works fine.
For anyone having trouble getting the subscription to work through steam, it's tied to the ea/origin account that's linked to your SWTOR game. If the account hasn't been logged into in a long time the sub won't go through.
In my case that was 10 years ago, so I had to call SWTOR customer support (You can find the number on EA's support website). They'll have you send screenshots of the purchase and they'll get it done quick. I sent mine at like 10 AM and they had it done by lunch.
These things happen, so I can't really give a negative review because of it. I got my sub time, and they handled my problem really quickly so whatever.
Dont buy a sub here without making sure the EA account is active. Support sucks for this keep sending me back and forth. next time ima just buy it on the website
Worked for me. Steam account linked on swtor site. Tried purchasing the leaisure bundle first as gamble, when I received it purchased the subscription.
This doesnt work, all it does it take your money and leave you ping ponging with support chats.
If you buy this, at first you might think this wont work, as did I, but I contacted their customer support email which is [email protected] and it only took 2 or 3 days for all the problems to be fixed, which they gave me the support. all you need to do is provide your purchase of the subscription from your puchase history and then the next day I got mine Hopes this helps.
the game is great but the unsubscribe button is hidden so far that it might as well be hidden under the Pyramids in Egypt and it would actually be easier to find. Fuck whoever designed that.
It just doesn't register with the game. It's a rip off. It's a scam.
subscription doesn't apply to your account - do not buy
So I can't easily purchase a subscription, and then they expect me to go out of my way and waste my time by calling them instead of letting me send an e-mail and responding when it's convenient. Got it. I've played SWTOR for a long time but the apparent disregard for the customers is really sad to see. I wanted to catch up on the game and do some things I haven't done yet, but now I'm debating if I'll ever touch this game again. The hoops I have to jump through just to enjoy the game are ridiculous.
Does not work.
You pay for the subscription, you don't get it.
F**k you Steam.
Does not work if purchased through steam. EA support is complete trash to deal with. Waste of money.
Steam stole from me, I bought the subs for 6 months and didnt get it in the game!!
Waste of time. I dont know why subscribing has to be so difficult. Have been a sub for 10 years and swap to steam. Sub ends and try to renew, it will certainly take the money but cant get the sub. Have to call a phone line that is the opposite area code of where you reside.
never had an issue with the sub system on steam for this game and i dont know why so many have, its easy you link swtor to your steam and its instant well always has been for me anyway
Why i can't use the dlc that i paid huhuhuhu i save that money for this day but i can't play the game as a subscriber player :'(
Subscription through Steam is a rip off - dosn't work and cannot be reimbursed - seriously!!!
i just got this and relogged the game so it would take effect and its still showing me perfered and not subbed i have followed the how to fix this online and still its not working i just wasted 15 dollars on this, please help me reslove this and help me fix this i love this game and want to be sub again thank you
wasted my money. paid for sub. didnt go through... very disappointed.
Had to make two phone calls the to the UK to receive what i paid for. Also, there's no luck involved, the customer service rep (as friendly as they are) was tinkering with my account for about 5 minutes fixing and then had to manually add the purchase.
There was ABSOLUTELY ZERO CHANCE OF THIS PURCHASE WORKING WITHOUT MAKING THESE PHONE CALLS FOR MY ACCOUNT.
So unless you reeaaaaaaaaaallly like swtor, and really have to use your steam wallet.. also make sure your phone plan has international calls available if you're going to make this purchase. I'm not kidding.
Edit: if you're still reading, to make matters really worse, the sticky on the steam discussion forum is wrong as well. The link you want is this:
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purch…
Also, you should make an account on answersHQ and reply to the post or make a new one, the volunteer guy who is single handledly saving the game over there will flag your account as something support should look into. Forgot to mention i had to do that as well.
YES REALLY.
wow does not work and wasted my money thanks steam you'll be hearing from my legal team soon!
Complete rubbish, doesnt apply without you having to make phone calls and sent proof to EA. subscribe through EA
I bought the 30 day subscription yesterday and i still don't have access to it. Even though i was charged for it last night.
Screw you steam for making me go thru all this hassle you should put something on this page warning people its going to be a hassle and its non refundable.
I have already made the subscription, I even have the receipt why it won't activate in my game??????
I also made the stupid mistake and wasted 15 bucks. No refund, and now I get to sit on the phone
This is the quickest I have decided not to play a game. I wanted to play through some Light side Story lines as in the Past I have enjoyed subscribing for a month or 2 and just playing story lines. This time after purchasing some game time through this weird DLC not only is it not applying to my account but I am met by an onslaught of Mobile game monetization windows telling me how I can spend more money to advance through the current season also game still has bad 4k scaling
Why would STEAM let this continue like this. This still does not work every hoop you have to jump through is just bullshit. Steam tells you to contact EA support, EA tell you to contact STEAM support. STEAM proves yet again to be nothing but a greedy fucking company just as bad as EA, or they'd offer refunds for this shit.
Such a Scam to buy it on here better off on the ea website since you cant contact either support companies i mean what else do you expect from them at this point
As of July 2022, I was able to get the subscription to work, it just took about 3-5 minutes and a restart of the game before it popped up on the menu screen. And to cancel the subscription you can just look up steam cancel subscription on any web browser and find it very easily. All you have to do is follow the steps and you can cancel the subscription. So no calling any support lines thankfully. I went ahead and subbed on steam not looking at the reviews and after I had already subscribed I was getting worried, however looking into the issue more and just waiting a little bit of time for the game to catch up was fine and easy, and canceling the subscription was also easy after I just followed the steps on google. So I hope this review can help anyone who also did what I did, or anyone that may still be having an issue.
Spent 45 minutes activating the subscription with EA, don't buy here just purchase it on their website.
This is fraud and will be removed from my credit card as such.
Fuckers......funny how the real FSCKERS is turned into hearts...uhm, yeah, right.
It literally doesn't work on steam, so just buy it on their website. Pretty hilarious that valve lets them get around paying a fee by just not having the sub work, but they're still thieves since this "can't be refunded" and you'll risk a full account ban going the legal route to get money back for a defective product.
EDIT - Tried jumping through hoops since its a Sunday and they make you call customer service for a fix, and linking your steam and EA account (which requires another modern EA game on stream) didn't do it. Holy crap this company is the worst.
EDIT 2 - Called support and they just kept asking for more emails that possible ea accounts could be on (I'm aware of my 1 ea account that's currently linked to steam of course) before hanging up. Actual clown show, and obviously they're not just keeping my money.
Not good Steam. I have purchased a 6 month subscription and have not been able to play as a subscriber. I have looked throughout Steam to find my subscription purchase without success. I have had to play as F2P. Subscription has been canceled. Hopefully your instructions on how to start the game as a subscriber gets better.
Go through swtoR,com or die trying forums are full of can't get right and they can't git right.
welcome to the darkside of crappy support of eA